Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Trusted Chimney Liner & Rebuild for Norwood Homeowners
A stainless steel chimney liner in Norwood usually runs between $2,200 and $4,800 installed, and a full chimney rebuild typically lands between $6,000 and $15,000 depending on how much of the structure has to come down - you can see how much Chimney Liner & Rebuild costs in more detail. Most liner jobs are done in a single day. If your clay tiles are cracked or the mortar between them is crumbling, that liner is the only thing standing between exhaust gases and your attic framing, so this is the one chimney repair you don’t want to postpone through another winter.
Top Hat Chimney has repaired and rebuilt chimneys in Norwood since 1999. Wendell Pike started this company with a simple rule: the price we quote on the phone is the price on the invoice, and the name on the truck is the name of the man who owns the place. Call (508) 687-5884 and you’ll get a live person, not a call center, and we’ll give you an honest read on whether your liner actually needs replacing before anyone brings a tool off the truck.
Key Takeaways
- A stainless steel liner replacement in Norwood typically costs $2,200-$4,800.
- Liner work is usually completed in one day by our crew.
- Camera inspection before any recommendation: you see the footage, we explain it in plain English.
- Every job is backed by the 90-Day Done Right Promise, in writing.
- Free second opinion on any written estimate from another company.
What Our Chimney Liner & Rebuild Service Includes
Stainless Steel Liner
A stainless steel liner is a continuous metal flue installed inside your existing chimney to carry smoke and exhaust gases safely out of the house. We install this when the original clay tile liner has cracked, spalled, or separated enough that combustion gases can leak into the wall cavity. Wendell and his crew size the liner to your appliance and chimney dimensions, then insulate it properly so the flue stays warm enough to draft well during a Norwood February.

Flexible Liner
Flexible liners are stainless steel tubes that can be threaded through chimneys with slight bends or offsets where a rigid liner won’t fit. They’re a good option when the flue isn’t perfectly straight, which we see regularly in older Norwood homes built before modern framing conventions. We use flexible liner in many oil-to-gas conversions and wood stove installations, and we always confirm the grade of stainless matches what your appliance actually burns. If you burn wood, you need a heavier wall than a gas fireplace does, and we won’t let a parts catalog override that.

Liner Replacement
Liner replacement means removing the old, failing flue liner, whether clay tiles or a corroded metal liner, and installing a new one sized correctly for your specific setup. In Norwood we see a lot of 1950s and 1960s chimneys where the original terra cotta tiles have cracked from decades of thermal cycling. The job starts with a camera inspection so we know exactly what we’re dealing with. Then we either break out the old tiles to create a clear path for a new insulated liner, or we pull the old metal liner and drop in a replacement, all without tearing open your walls.

Partial Rebuild
A partial rebuild addresses the section of chimney above the roofline or another damaged portion while leaving the structurally sound parts intact. In Norfolk County the freeze-thaw cycle up top is what destroys chimneys, and water gets into the brick, freezes, pops the face off the mortar, and leaves the crown cracked and leaking. We rebuild from the roofline up, or from the fireplace throat to the crown when needed, using brick matched to what’s already on your house. You’d be surprised how often we can save the lower two-thirds of a chimney when the upper third looks ready to fall.

Full Chimney Rebuild
A full chimney rebuild is exactly what it sounds like: the entire structure comes down and goes back up, brick by brick. We recommend this when the damage has gone far enough that patching would be throwing good money after bad, usually when the mortar has failed throughout, the brick itself is spalling, or the chimney is leaning enough to be visible from the street. Wendell has torn down and rebuilt chimneys from the foundation up in Norwood, Dedham, Canton, and Walpole, and he’ll tell you plainly if a partial rebuild will do instead. The camera footage and a plain-English verdict, every time, no exceptions.

Liner Repair
Liner repair is a targeted fix rather than a full replacement, used when the damage is limited to a specific section rather than the entire flue. Products like HeatShield allow us to resurface a damaged clay liner from the inside, sealing cracks and gaps without demolition. This is one of the most common ways we save Norwood homeowners money, because not every cracked liner needs to come out. Wendell has been installing HeatShield for years and will only recommend it when the underlying structure is still sound. If it’s not, he’ll tell you that too.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Brands We Service for Chimney Liner & Rebuild
We work with a handful of manufacturers we’ve come to trust over 29 years of installs and repairs. For stainless steel liners and components, we lean on Olympia Chimney products. Their liner kits are consistent, their insulation wraps hold up, and we can source replacement components quickly when a repair job needs a specific fitting. We’ve installed their systems in everything from modest Norwood capes to large chimneys in Westwood and Mansfield, and we know their sizing charts well enough to do the work without guesswork.
For liner resurfacing, we use HeatShield, which lets us repair clay chimney lining from the inside without a rebuild. We’ve used Famco components in many installation jobs, particularly for caps and terminations, and we trust Gelco for chase covers and custom metal work. Whether you currently have an Olympia Chimney liner, a HeatShield repair, or some other make altogether, we can service it. Your flue doesn’t care how the fire looks. It cares how it breathes.
Signs You Need Chimney Liner & Rebuild Right Now
- Pieces of clay tile collecting in the fireplace. When terra cotta flue tiles crack, broken shards drop down into the smoke chamber or firebox. If you’re finding what looks like thin, curved pieces of brick in the bottom of your fireplace, your liner is actively breaking apart, and those gaps are venting exhaust into places it doesn’t belong.
- A smell you can’t place, especially when it rains or when the furnace runs. Combustion gases have a distinct acrid odor, and when they leak through a failed liner into wall cavities, they show up as a smell in rooms nowhere near the fireplace. Carbon monoxide is odorless, so the smell you do notice is the warning, not the danger itself.
- White staining on the exterior brick of the chimney. This is efflorescence, and it means water is moving through the masonry and evaporating, leaving salt deposits behind. Water inside a chimney destroys mortar, and the same moisture is working on your liner from the outside in. By the time the staining is visible from the ground, the internal damage is usually further along.
- Smoke backing up into the house when you light a fire. A cracked or collapsed liner no longer creates the draft your fireplace needs, so smoke takes the path of least resistance, which is back into your living room. If your chimney was fine last season and smoky this season, something changed in the flue, and it’s worth a camera look.
- Rust on the damper or in the firebox, or moisture dripping down the flue. A stainless liner shouldn’t rust, but the surrounding components will when a liner fails and lets flue gases condense inside the chimney. That condensation is acidic and eats away at metal parts. Rust in the firebox after a season of use almost always traces back to a liner problem higher up.
None of these are do-it-yourself fixes. A high-tension chimney system carrying combustion gases through the center of your house is not the place for a weekend project. If you’re seeing any of these signs, have a trained professional put a camera up the flue before you burn again.
Our Chimney Liner & Rebuild Process - Step by Step
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Camera inspection, every time. Before we recommend anything, we run a camera up your flue and record what we find. You watch the footage with us, on the spot, and Wendell explains what he’s seeing in plain English. If the liner is fine, that’s the end of it. We don’t invent problems to sell you a rebuild.
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A written quote, good before any work starts. After the inspection, we give you a written estimate that spells out exactly what the job involves and what it costs. The number on that paper is the number on the invoice. No trip charge inside Norfolk County, and if you have a written estimate from another company, we’ll give you a free second opinion on it.
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Prep and protection. The sweep who shows up at your door is background-checked and in uniform, and he arrives when we said he would. We lay down drop cloths, protect the work area, and keep the job site clean while we work. We’re not leaving your living room looking like a demolition site.
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The liner install or rebuild itself. For a liner job, we remove the old tiles or liner, set the new stainless system with proper insulation, and connect it to your appliance according to the manufacturer’s spec and current code. For a rebuild, we work from the damaged sections up, matching brick and mortar, and the crew stays on the job until it’s done. Most liner work is finished in a single day.
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Final walkthrough and the Done Right Promise. When the job is done, we show you the work, answer any questions, and leave you with the 90-Day Done Right Promise in writing. If anything isn’t right, one call brings Wendell back, no additional charge. That’s not a warranty buried in fine print. It’s a promise from a man you’ll run into at the hardware store.
How Much Does Chimney Liner & Rebuild Cost in Norwood?
A stainless steel liner replacement in Norwood typically runs $2,200 to $4,800, with the spread driven mostly by the length of the liner and whether we’re also replacing the crown or chimney cap at the same time. A partial rebuild, from the roofline up, generally falls between $3,500 and $8,000 depending on how many courses of brick come down and how much scaffolding is required. A full rebuild from the foundation is the big one: $6,000 at the low end and up to $15,000 or more for tall chimneys with difficult roof access. Liner resurfacing with HeatShield is often the most affordable option for cracked clay tiles, typically running $1,800 to $3,500.
What moves the price: the height and accessibility of your roof, the condition of the crown and cap, whether the old liner needs to be broken out or can be pulled cleanly, and what kind of appliance you’re venting. Gas appliances need different liner grades than wood stoves, and an oil furnace has its own requirements. We quote upfront, before any work begins, so you’ll never get a call after the fact about an unexpected overage. And remember: we offer $40 off any repair over $200, and seniors and veterans always get 10% off. The estimate is free, the camera work is included, and you’ll know exactly what you’re paying before you decide anything.
Call (508) 687-5884 to get your exact quote, not a range. That’s the only way to price a chimney job honestly.
Chimney Liner & Rebuild Near Norwood - Our Service Area
We work throughout Norfolk County and the surrounding towns: Norwood, Dedham, Canton, Walpole, Westwood, Easton, Mansfield, Avon, and Wrentham, plus Brockton and Stoughton. If you’re inside our service county, there’s no trip charge. In most of the towns around Norwood, Wendell or one of his crew can be at your door within a few days, and for active safety issues we’ll work with you to get there sooner. We also handle Chimney Liner & Rebuild in Brockton for customers south of the city and Chimney Liner & Rebuild in Stoughton when the job is closer to the town line. If you’re not sure whether you’re in our service area, call and ask; a live person answers, and we’ll tell you straight.
Serving Norwood, MA - Our Local Coverage Area
We’re based in the Norwood area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Chimney Liner & Rebuild in Norwood
A chimney liner is the inner wall of the flue that contains heat and exhaust gases as they travel up and out of your home. In older Norwood homes, liners are usually made of terra cotta clay tiles mortared together, and when those tiles crack or the mortar erodes, the flue becomes unsafe. Rebuilding or relining the chimney restores that protective barrier so dangerous gases stay contained and exit properly.
Most stainless steel liner replacements in Norwood are completed in one day. A partial rebuild usually takes two to three days depending on weather and access, and a full rebuild can take a week or more, including time for mortar to cure. Wendell gives you a realistic timeline before any work starts and keeps you posted if anything shifts.
A stainless steel liner installation in Norwood typically costs between $2,200 and $4,800, while HeatShield resurfacing runs $1,800 to $3,500 for most homes. Full rebuilds start around $6,000 and go up from there based on height and condition. Call (508) 687-5884 for an exact quote, and we’ll give you a written number before any work begins.
Yes. We install and service components from Olympia Chimney, HeatShield, Famco, Gelco, and Copperfield, among others. Whether you have an existing system from one of these brands or need a recommendation for what to install, we can handle the job. We stock common components and can source what we don’t carry within a few days.
If you’re seeing signs like tile fragments in the firebox, unexplained smells, or water staining, call us and we’ll get there as soon as we can. A live person answers the phone around the clock, and Wendell will tell you over the phone whether you should stop using the fireplace or furnace until we can inspect it. For active safety concerns, we prioritize the schedule.
Every job comes with the 90-Day Done Right Promise in writing. If anything about the work isn’t right, one call brings Wendell back at no additional cost. Manufacturer warranties on the liner components themselves apply on top of that, and we’ll walk you through what’s covered before you buy anything.
Clear the area around the fireplace and move anything breakable out of the room if we’re working inside, and make sure there’s a clear path to the chimney from the outside. We’ll handle floor protection and cleanup; you don’t need to do much else. If you have pets, it helps to keep them in another room while we’re in and out. Call (508) 687-5884 and we’ll walk you through it before the day arrives.
Schedule Your Chimney Liner & Rebuild Service in Norwood Today
If your liner needs attention, don’t wait until the first cold night tells you something’s wrong. Call (508) 687-5884 for a free estimate and an honest camera inspection. We’ll tell you exactly what we find, what it costs, and whether it can wait. No pressure, no upsell, just the straight word from a local company that’s been working around Norwood since 1999. Ask anyone on your street.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Norwood since 1999.





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